After having received a booking we will e-mail you a booking confirmation and the payment instructions. We will also inform you in our booking confirmation how the balance payment is to be paid.
To keep a booking confirmed we require a down payment of approximately 50% of the total rental fee (or payment in full), usually within three to seven days (this may vary) from the day of booking via bank transfer. For bookings within 30 days from the arrival day, we require payment in full within 3 days from the day of booking. As the time frame for a downpayment might vary, please read your booking confirmation carefully.
We usually require balance payments to be credited to our account 30 days before the day of arrival. For certain booking periods as for instance Christmas / New Year we may require a minimum no. of nights for a specified time frame and payment in full 60 days ahead of the arrival date. Payment options can vary under special circumstances, and could for inst. also be cash upon arrival. We will always let you know in our booking confirmation how to proceed.
Forms of payment
In our efforts to keep our rates as low as possible, all rates published on our website are based on payment via bank transfer. Those rates also apply for cash payments.
We also accept payments via credit card, master or visa, for which a 4 %fee will be added to the bill..
Accepting payments in Bitcoin is our latest addition to our payment options. For those who choose to pay in Bitcoin a mid market price for BTC in relation to the US Dollar or Euro will apply.
Normal occupancy in a two bedroom unit is four people maximum and the one bedroom units are meant to accomodate two persons max. Exceptions are possible in certain houses and can only be granted by the property manager. Please always indicate the number of people in your party with your reservation request.
The max. no. of persons given in a booking confirmation can not be exceeded, unless it has been authorized by our property manager.
Special rules for bookings under 7 nights:
We might not always be able to guarantee a specific unit and in case we confirmed a particular unit, we still reserve the right to give a free upgrade to a higher category and more expensive accommodation.
A one time cleaning fee will be charged for each rental unit. $ US 50 for our one bedroom units and studios with a max. occupancy of 2 persons p. unit, $ 80 - 100 is the cleaning fee for our larger units, all depending on the particular unit and it's occupancy.
Check in time is 4 pm in the afternoon, but may vary to earlier or later depending on our arrival and departure situation. Check out time is 11 am, but may vary as well, as we always try to make a departure as convenient as possible for our departing guests.
First of all we wish to recommend to take travel insurance for the full amount of the rental fee. Just in case you need to cancel your booking we will always try to recover days of a canceled booking and if this can be achieved, corresponding refunds will be granted.